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Office Cleaning Services in Melbourne
Expect Commercial Cleaning offers one of the best and most affordable office cleaning services in Melbourne. After delivering our services in Melbourne for over 15 years, we have established a strong customer base. Being the heart of Victoria, Melbourne is home to a range of diversified businesses. The city hosts major banks, investment firms, insurance companies, co-working environments, professional services, universities and many other businesses. Today, Expect Commercial Cleaning is one of the leading office cleaning providers in Melbourne. There are several reasons for our success.
Quality Office Cleaning Services at Economical Rates
Our rates for office cleaning services are among the lowest in Melbourne. We have implemented several initiatives to minimise costs while maximising the quality of our services.
Advanced Equipment and Technology
Expect Commercial Cleaning uses advanced technology and sophisticated cleaning machinery. Our management closely monitors advances in cleaning technology. By adopting advanced technology and by using sophisticated cleaning machinery, we are able to manage labour costs. These savings are passed on to our clients.
Local Office Cleaning Staff
We employ local staff, which reduces travelling time for our cleaners. This ensures a reliable start time and enables us to respond quickly in the event that our service is required at short notice.
Using Trained and Experienced Cleaning Staff
Our office cleaning staff have extensive experience in the industry. All of our cleaners receive training relevant to their assigned tasks. Importantly, we deploy the right cleaner for each cleaning task. We pass theses savings on to our clients. As a result, we can deliver a high-quality commercial cleaning service at very competitive rates. This means that our cleaning services are always affordable, without compromising quality. This is one of the major reasons for our success in the Melbourne market.
Services
Echo Friendly Cleaning Detergents
Expect Commercial Cleaning always uses ISO-certified, eco-friendly cleaning detergents. This is part of our OH & S policy, which is certified to ISO45001:2015 standard. Therefore, you can trust that our services are safe for your staff and visitors. In addition to using safe cleaning chemicals, our staff are trained to use these products in a safe manner.
Keeping MSDC onsite
We keep the MSDS onsite for the cleaning supplies that we use. Therefore, your internal staff will have clear guidance to respond correctly in the event of an emergency. Furthermore, this helps our clients to comply with the regulatory requirements enforced by the Australian authorities.
Refrain from Using Dangerous Cleaning Materials
Expect Commercial Cleaning’s material handling policy prohibits the use or storage of dangerous goods on client’s premises. This results in several benefits:
- Safety and well-being of cleaners and clients’ staff
- Avoids the risk of accidents, injuries and health hazards
- Promotes a healthier and safe environment
- Minimises the environmental impact
Reliable Staff
We deploy experienced, efficient office cleaners who are flexible and who conduct themselves in a professional manner. Expect Commercial Cleaning deploys only police-cleared staff. Checking police clearance certificates is an integral part of our recruitment process. As a result, Melbourne businesses can confidently engage our service knowing that our cleaners are reliable, trustworthy and will always respond to client requests as fast as possible.
Professional behaviour and effective communication are part of the compulsory training that our staff receive.
Quality Control Procedures
Cleaning quality is important, regardless of the size or type of business. We have implemented a number of quality controls procedures to ensure that we provide only the very best office cleaning services for our clients. Expect Commercial Cleaning has a quality management system that conforms with ISO9001:2015.
Cleaning Activity Monitoring System
Expect Commercial Cleaning has an advanced mobile app to monitor the cleaning activities of our staff. This app records the cleaners’ site access time, departure time, and photos of the completed work. Alarm handling procedures are also stored to ensure our cleaners comply with site security requirements. The app enables our cleaners’ activity to be monitored by our staff, including the supervisor in charge, quality inspectors and our administration staff. In this way, Expect Commercial Cleaning is able to provide a consistently high standard cleaning service to our clients.
Quality Audits
Expect Commercial Cleaning has well-trained, professional quality inspectors who are completely independent of the cleaning process. These inspectors visit sites on a regular basis, as agreed with each client. Auditing software, which contains the scope of each cleaning task, is used by our inspectors to perform the quality audits. An audit report is then compiled and given to the relevant supervisor in charge, who will address the issues in the report, if any.
Feedback
Expect Commercial Cleaning obtains feedback from clients on a regular basis. This provides an opportunity for our cleaning team to modify the cleaning procedures, if necessary. This is important, particularly in the early stages of each cleaning contract.
Customised Cleaning Solutions
We realise that companies have different cleaning requirements. For this reason, we create a customised cleaning solution for each client. First, we carefully assess the cleaning requirements of the client. Then we prepare a cleaning plan, which includes the scope of the work, cleaning procedures, frequency, resource requirements and the skills required to execute the cleaning plan. This comprehensive customised cleaning plan enables us to deliver exactly what our clients need.
Expert Commercial Cleaning Services in Melbourne
The cleaning of commercial premises, including general office cleaning, is known as commercial cleaning. In addition to general office cleaning, Expect Office Cleaning delivers almost all types of commercial cleaning services. Some of these services are performed on a regular basis, while others are provided as and when required.